Clearing Pop-Up Notifications and Managing Website Notifications

Malicious pop-up notifications from browsers can be caused by unwanted or compromised website permissions. These can disrupt browsing and potentially pose security risks. This guide explains how to stop malicious notifications and clear unwanted website permissions in Chrome and Edge.

Steps to Stop Malicious Notifications in Google Chrome

1. Open Chrome Settings

1. Launch Google Chrome.

2. Click the three dots (menu icon) in the top-right corner.

3. Select Settings from the dropdown menu.

2. Navigate to Notification Settings

1. In the left-hand menu, click Privacy and Security.

2. Select Site Settings.

3. Scroll down to the Permissions section and click Notifications.

3. Review and Remove Malicious Websites

1. Under the Allowed to send notifications section, review the list of websites.

2. Identify any suspicious or unwanted websites.

3. Click the three dots next to the website and select Remove or Block.

4. Disable Notifications Entirely (Optional)

1. Toggle the Sites can ask to send notifications option to OFF to prevent any website from requesting notification permissions.

Steps to Stop Malicious Notifications in Microsoft Edge

1. Open Edge Settings

1. Launch Microsoft Edge.

2. Click the three dots (menu icon) in the top-right corner.

3. Select Settings from the dropdown menu.

2. Navigate to Notification Settings

1. In the left-hand menu, click Cookies and site permissions.

2. Scroll down and select Notifications under the All permissions section.

3. Review and Remove Malicious Websites

1. Under the Allow section, review the list of websites.

2. Identify any suspicious or unwanted websites.

3. Click the three dots next to the website and select Remove or Block.

4. Disable Notifications Entirely (Optional)

1. Toggle the Ask before sending (recommended) option to OFF to prevent any website from requesting notification permissions.

Additional Steps to Enhance Security

1. Clear Cache and Cookies:

   • Clearing your browser’s cache and cookies can remove traces of malicious websites.

   • Refer to the "Clearing Cache in Chrome and Edge" help desk article for detailed steps.

2. Run an Antivirus or Malware Scan:

   • Use a trusted antivirus or anti-malware tool to scan your system for potential threats.

3. Avoid Clicking Unknown Links:

   • Do not click on unfamiliar or suspicious links in notifications.

4. Enable Safe Browsing:

   • In Chrome, go to Settings > Privacy and Security > Security, and enable Enhanced Protection.

   • In Edge, go to Settings > Privacy, search, and services, and enable Microsoft Defender SmartScreen.

Troubleshooting Tips

• Notifications Keep Reappearing? Ensure the website hasn’t been added back accidentally or by syncing from another device.

• Extensions Causing Issues? Disable browser extensions to see if they are the source of malicious notifications.