What to Do If You Encounter RAM Errors on Your Computer

If your computer is experiencing issues related to memory (RAM), such as freezing, crashing, or displaying error messages, follow these steps to troubleshoot the problem.

Step 1: Restart Your Computer

1. Save all your work and restart your computer.
2. A restart can clear temporary glitches and refresh the system.

Step 2: Check for Error Messages

1. Note any specific error messages or codes related to memory.
   • Example: “Memory Management Error” or “Out of Memory.”
2. Provide these details to IT support if needed.

Step 3: Close Unnecessary Programs

1. Open the Task Manager:
   • Press Ctrl + Shift + Esc or Ctrl + Alt + Delete and select Task Manager.
2. End tasks for programs that you’re not actively using to free up memory.

Step 4: Reduce Open Browser Tabs

1. Too many browser tabs can consume excessive memory.
2. Close tabs you no longer need to improve performance.

Step 5: Verify Available Memory

1. Check how much memory is available:
   • Windows: Right-click on the taskbar and select Task Manager > Go to the Performance tab > Select Memory to view usage.
2. If your memory usage is consistently high, restart the computer and close unnecessary applications.

Step 6: Escalate to IT Support

If the issue persists or you continue to see errors:

• Contact your IT support team.
• Provide details about:
  • The error messages displayed.
  • The applications or actions running when the issue occurred.
  • The steps you’ve already tried.