1. Call the full (Extension) number from your desk phone or cell phone.
2. When voicemail greeting starts ("Welcome to Avaya.. / Your call has been answered..") Press *7
3. It will ask for extension enter (last 3 of number e.g. 221) and then #.
4. It will ask for password, enter (Password) and then #.
5. press 3
6. press 1
7. Enter greeting number 3 - to create a new greeting
8. Record the message and press # when complete